New Osteopathic protocols to help keep you safe.

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To keep things safe moving forward we continue you ask that you reschedule your appointment at least 24 hours before your visit if you are not feeling well a day or more in advance.  We also ask if you have family members at home who are sick that you also reschedule.  We continue to send out health screening emails as a reminder to be in good health before your visit.

If you suddenly fell unwell the morning of your visit, we ask that you call the office at 604-940-1981 and let us know.  We are currently waiving late cancel fees for sudden illness but if you are unwell a few days prior to your visit please take the initiative to reschedule.  Thank you.

We will be spacing out your Osteopathic visits to eliminate congestion in our waiting area.  We ask that you arrive on time or only a couple minutes before your start time.  We will do our best to start and finish on time.  

Also a reminder that we have a 24 hour cancellation policy in place.  Anyone who does not give 24 hours notice to cancel a session or who does not show up for their appointment will be charged up to full price for their missed visit.

To help stop the spread of Covid 19 we ask that when you arrive, please sanitize your hands with the hand sanitizer at the front desk.  We will provide a mask for you to wear if you do not arrive with your own. 

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If you have a baby coming in to see us, we will wear gloves for the entire session.  As well we will  use gloves when we touch around your face and head for your comfort.  Your Osteopathic session  is meant to be enjoyable so we are keeping things as simple and safe as possible.

To stop the spread of Covid 19, each room will have all high touch surfaces disinfected and wiped down between sessions.  This includes the chair you sit on!  All the blankets and sheets will be fresh and changed for your session. 

We are starting to welcome less strict covid 19 policies but we still prefer to keep the number of people in the room to a minimum due to our small space.  We are happy to have people join you and enjoy the garden while you are in session.  Exceptions make for parents with babies.

We have contactless payments available and for those who do need to touch the screen we wipe the machine down between visits.  We also are also set up on the Jane app online to accept your credit card payments.